This is how we do it
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You can call in to 832-727-1050 or fill out our contact form on our website. Once you have decided on the activities/services you want for your event, you make a reservation and we will send you an invoice/quote.
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A minimum down payment is required in order to secure your time slot. Generally the minimum amount is $100 (or more for larger reservations). The remaining balance is due on the event date. We accept all major credit cards, debit cards, and cash. Checks will only be accepted by schools/churches/businesses.
You will receive a reminder email/text 24-48 hours prior to your event.
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On the day of your event, you will receive a phone call from one of our employees assigned to your event. They will arrive 15-45 min prior to your event start time, depending on what you ordered. Everything will be set up and ready to go by your event time. During your event, our employee(s) will supervise the players and facilitate games (depending on what you ordered). At the end of your event, our employee(s) will pack everything up and head out. You wont need to lift a finger!
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We understand that life happens, and the unexpected is…well…unexpected. So in the event that you need to cancel your reservation for any reason (i.e. sickness, weather, schedule conflict), we have a few options for you. If you cancel 2 weeks or further out from your event date, we can refund your deposit. If it’s within 2 weeks until your event, we dont refund your deposit, BUT we do hold it for up to one year (or slightly longer if needed). Then you can reschedule your event to a different date.